FAQ

SHIPPING

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to create my custom shoes?

Orders take approximately 3-5 weeks to be processed and shipped. Processing times are subject to change depending on volume. You can always contact us to receive an update on your order by filling out a contact form on our website. Delivery details will be provided in your confirmation email.

How long does shipping take?

It takes around 3-7 days for you shoe to arrive at your door once your order has shipped in the US. It can take 7-16 days for your order to arrive at your door Internatioanlly

PRODUCT

Can I return my custom shoes?

Every Shoe is customized by hand upon order. Your order is unique to you (size and style). All sales for custom shoes are final, there are no refunds, returns or exchanges as every shoe is made to order.

If you wish to make a change in the size or design ordered, you must contact us within 24 hours of placing your order.

OTHER

Any Questions?

You can contact us through our contact page! We will be happy to assist you.